We want you to be happy. It's that simple. We love our customers and it shows in our customer-friendly policies. Need assistance? Our customer service team is standing by - via chat, phone or email.
free, easy
returns & exchanges
30 day cash, 90 day credit
If by chance you are not completely
smitten with your purchases, you can
return unworn items (in resalable
condition; excluding final sale items).
Free return shipping within 90 days.
more details 
more details
quality
guaranteed
We'll always make it right
If you purchased an item through a
Stylist or our website, and you are
not pleased with how a product has
worn, simply give us a call and we'll
make it right.
more details
more details
fast & FLAT RATE
shipping
With delightful packaging
We offer speedy service and $5.95 flat rate shipping.
We offer speedy service and $7.95 flat rate shipping.
see your options
see your options
see your options
- What is your return policy?
- Can I return something purchased with a gift card?
- Can I edit or update my order once I’ve submitted it?
- My item is on back order. Can I cancel it?
- How do I return a product?
- How do I return a Style Reward item?
- How do I package my return?
- Where can I locate a return shipping label?
- When will I receive my refund?
- What is your Delight Guarantee?
- How do I return a Stella & Dot gift I received?