We want you to be happy. It's that simple. We love our customers and it shows in our customer-friendly policies. Need assistance? Our customer service team is standing by - via chat, phone or email.
returns & exchanges
30 day cash, 90 day credit
If by chance you are not completely
smitten with your purchases, you can
return unworn items (in resalable
condition; excluding final sale items).
Free return shipping within 90 days.
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We'll always make it right
- What is your return policy?
- Can I return something purchased with a gift card?
- Can I edit or update my order once I’ve submitted it?
- My item is on back order. Can I cancel it?
- How do I return a product?
- How do I return a Style Reward item?
- How do I package my return?
- Where can I locate a return shipping label?
- When will I receive my refund?
- What is your Delight Guarantee?
- How do I return a Stella & Dot gift I received?