Stella & Dot wants your experience with us to be nothing short of fabulous. To this end, we have systems in place for securely managing your personal information. We take our responsibility of protecting your personal information seriously and have created this Policy to help you understand the type of information we collect and your rights to and our responsibilities in safeguarding it.

This Privacy Policy applies to any portion of the Stella & Dot website, including the official corporate website, Stylist personal websites and the Stylist-only portion of the website, known as the "Stylist Lounge" all collectively referred to as "Website." Stella & Dot respects the privacy of our Stylists, customers and those who visit our websites and this Privacy Policy is incorporated into our Terms of Use. This online Privacy Policy does not cover or include the collection of personal information by a Stella & Dot independent Stylist.

This Privacy Policy explains how we collect, use, under certain conditions disclose your personally identifiable information ("PII") and the steps we have taken to secure your PII.

This Privacy Policy also explains your options regarding the collection, use and disclosure of your PII. This privacy policy applies to the Website and does not necessarily apply to any offline collection of your personal information.

Collection and Use of Information

We do not require any PII to browse our Website. All information gathered is on a voluntary basis. If you decide to provide us with your PII, you should know that we may store all PII that you provide to us through whatever means you provide such information (through our Website, Stylist, via email or facsimile, etc.). Examples of PII include but are not limited to, your name, physical and/or email address, phone number, and credit card information. In addition to your contact information, we may collect your personal tax id, birthday, gender, occupation, and any other information necessary for you to join us as a Stylist.

Cookies

We may collect non-personally identifiable information automatically through the use of "cookies." Cookies are small pieces of information that are stored by your browser on your computer"s hard drive to collect information about your activities on our website.

Cookies do not contain any PII unless you specifically supply that information. We use cookies to collect, store and sometimes tack information for statistical purposes to improve the services we provide. If you are a registered user, we will use a cookie to save your settings and to provide customizable and personalized services. Cookies also enable you to select products, place them in your shopping cart and to purchase the items. If you do this, we keep a record of your browsing activity and purchase. These cookies do not enable third parties to access any of your PII. You have the ability to set your browser to refuse cookies from websites or to remove cookies from your hard drive. If you choose to do this, you will not be able to access or use portions of the Website.

Customer PII

To purchase Stella & Dot products, customers either fill out and sign a Customer Oder Form at a Trunk Show or provide their information on-line via the Website. The PII provided will be entered into the Stella & Dot Website by your Stylist so we may process your order. All Stylists must abide by this Privacy Policy and must not share confidential information except in connection with their Stella & Dot business. Individuals interested in learning about being a stylist or hostess will provide PII either on-line, via email or directly to a Stella & Dot stylist.

Stylist PII

To become a Stella & Dot stylist you must provide us with your PII through completing and digitally signing an on-line Stylist Agreement.

Age

We respect children"s privacy. We do not knowingly or intentionally collect personal information from children under age 13. If you are under the age of 13, please do not submit any personal information to us. You should rely on a parent or guardian to assist you.

Information Use and Disclosures

Internal Use

Stella & Dot will use the PII disclosed on the Customer Order Form or entered into the Website to process and complete the customer"s order, including shipping and billing. In addition, a customer"s name, mailing address, email address and telephone number may be used for the following limited purposes:

  • Referrals – When Stella & Dot receives unsolicited orders or hostess requests, your PII will be provided to a stylist to ensure your needs are met.
  • At Stella & Dot we want to ensure you are completely satisfied with your Stella & Dot purchase. Accordingly, the PII you provide may be used for purposes of monitoring and ensuring customer satisfaction, including troubleshooting problems and resolving disputes.
  • Your PII may also be used to keep you informed of new products and promotions at Stella & Dot.

When a customer fills out and signs a Customer Order Form, they consent to the collection, use and disclosure of their PII for the purposes set out above, unless we are notified otherwise.

Promotional

Stella & Dot may, from time to time, publish stylist"s PII (name, photo, sales results and achievements) to recognize the stylist for their achievements and help motivate other stylists.

Administrative

Stella & Dot reserves the right to use PII for administrative purposes.

When an individual completes and digitally signs the New Stylist Agreement, the individual consents to the collection, use and disclosure of their PII for the purposes set out above, including the calculation and processing of commissions, unless Stella & Dot is otherwise notified. When your Stylist Application is accepted by Stella & Dot, the PII disclosed on the application, will be used solely within the context of our business relationship with you. Upon the termination of the relationship between Stella & Dot and the stylist, Stella & Dot will only keep the stylist"s PII for lawful purposes.

External Use

We want to provide you with excellent service and make your Stella & Dot experience as seamless as possible. We share nonpublic PII and non-personally identifiable information with third parties that perform services on our behalf for your benefit. These third parties must abide by this Policy to keep nonpublic information confidential and use it only for its intended purpose.

You acknowledge that Stella & Dot is located in the United States and, accordingly, your information may be processed and stored in the United States and that the US government, courts or law enforcement agencies may be able to obtain disclosure of your information through lawful means in the US. We may also disclose PII for detection and prevention of fraud.

We reserve the right to transfer PII in the event Stella & Dot acquires or merges with or is acquired by another company. Any information disclosed as a result of one of these events will be subject to the Privacy Policy in effect at the time.

Security

To protect your nonpublic PII, we have put in place state-of-the-art sockets layer (SSL) technology.

Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers or other sensitive information. Stella & Dot will NEVER ask for sensitive information via email.

Choice

You may review, correct, or delete your personal information through our website. If you have registered with us, you will be able to view and modify any information contained in your personal profile. However, for security purposes, you must contact Stella & Dot directly to change your tax id number. You may also contact us to remove any PII from our database.

Safe Harbor

Stella & Dot adheres to the seven privacy principles dictated by the Safe Harbor Framework as set forth by the U.S. Department of Commerce: Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement. These principles may be found at: www.export.gov/safeharbor.

This Policy may be amended, from time to time, if Stella & Dot decides to change its Policy, we will post those changes and revise the "Last Updated" date at the bottom on the Policy.

If you have questions about this Policy, please contact us at privacy@stelladot.com or by mail, Attn: Privacy Administrator, 1111 Bayhill Drive, Suite 375, San Bruno, CA 94066.

Privacy Inquiries by EU Citizens

In compliance with the Safe Harbor Principles, Stella & Dot commits to resolve complaints about your privacy and our collection or use of your personal information. EU citizens with inquiries or complaints regarding this privacy policy should contact Stella & Dot at privacy@stelladot.com or by post, Attn: Privacy Administrator, 1111 Bayhill Drive, Suite 375, San Bruno, CA 94066

Stella & Dot has further committed to refer unresolved complaints under the Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU Safe Harbor, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgement of your inquiry or complaint, or if your inquiry or complaint is not satisfactorily addressed by Stella & Dot, you may contact:

Council of Better Business Bureaus, Inc.
http://www.bbb.org/us/safe-harbor-complaints

 

Effective May 2011